Cost of Shipping

The cost of delivery is only R65 via courier to your door! However if you live in a regional location the courier charge is R120. Remote areas include, but are not limited to, mines, farms, townships and other remote areas. International parcels are sent via the South African Postal service and can take up to 2 weeks.

Delivery Times

Goods are only delivered during office hours on working days. Please make sure you are available in person to accept the goods as you may be asked to produce your ID or the credit card used in the purchase. Should someone else be accepting the order the courier may require their details so please inform us or else you may not receive your goods in a timely manner.

Returns

Should an item not meet with your satisfaction for whatever reason you may return the goods to "The Real Thing Online" within seven days of receipt. You will then get a full refund less all direct costs incurred by "The Real Thing Online" associated with the order such as actual delivery costs. The goods must be returned with all packaging, documentation and be undamaged in any way. A written reason for the cancellation must accompany the returned goods.